You can order from Northern Creek with complete confidence because we stand behind every item we sell.
We strive for 100% happy & satisfied customers. If you encounter a problem please contact us. 507-381-4518. We will immediately offer a replacement or a refund.
Most items are covered under the manufactures warranty.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item etc.)
Most large items once shipped cannot be canceled, if so you will be charged return shipping charges. I apologize but it's the manufacture's policy and they charge me return shipping cost.
DAMAGED, INCORRECT, OR MISSING ITEMS: Please contact our Customer Service Department immediately 507-381-4518 firstname.lastname@example.org